Customer Service Representative applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 14 days.
Common stages of the interview process at Concentrix as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 100%
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Firstly they will ask you about your visa situation and basic info for the requirement on the job ad. Then, You will take a computer navigation test and typing test. Following up by a few situational question and chatting.
Interview questions [1]
Question 1
What is something you like about a job and something you don't like about a job?
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.