Concentrix Customer Service Representative interview questions
based on 1K ratings - Updated Jul 5, 2026
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Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
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Concentrix interviews FAQs
Customer Service Representative applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 14 days.
Common stages of the interview process at Concentrix as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at Concentrix in Dec 2015
Interview
the interview process was quick and easy, they ask basic question regarding to your customer service experience as well as other cll center othr csr jobs that u may have had in the past
Interview questions [1]
Question 1
Descibe a situation in which you were chllenged and forced to overcome
I applied online. The process took 2 days. I interviewed at Concentrix (Belfast, Irlanda del Norte) in Apr 2014
Interview
The interview has 3 stages:
- Phone interview to go through your CV
- Technical test and Language test (English/French)
- 1 to 1 interview with manager and HR lady, friendly people but not really qualify, they only want to tick to the box.
I applied through a staffing agency. The process took 3 days. I interviewed at Concentrix (Bengaluru) in Jul 2015
Interview
It was a easy going process. My recruiter asked me abt notice period and informed me abt the shifts and cabs and salary offered and everything. The whole process completed in two days