Concentrix Customer Service Representative interview questions
based on 1K ratings - Updated Jul 5, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
1,028 interviews
Viewing 986 - 990 of 1,028 Interviews
Concentrix interviews FAQs
Customer Service Representative applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 14 days.
Common stages of the interview process at Concentrix as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at Concentrix (Norcross, GA)
Interview
The interview process was quick. You take an assessment test, interview with the recruiter and a supervisor that day. You also leave knowing if you have the job and what day/time you will start training.
I applied online. The process took 5 days. I interviewed at Concentrix (Belfast, Irlanda del Norte)
Interview
Complete joke, two guys dressed in jeans and t-shirts interviewed me, what is that about?
I have had harder interviews getting into a nightclub than i did getting a job here. Rang me about 20 mins after a left saying well done you got the job, LOL, maybe i was just that good, but i doubt it.
Interview questions [1]
Question 1
Can you work a computer
Do you know what a phone is
Do you like people who steal a living from the tax payer?
I applied online. The process took 1 day. I interviewed at Concentrix (Greenville, SC) in Sep 2015
Interview
Prior to the interview I received a phone call from someone wanting to set up a date and time. The actual in person interview was very brief and straight the point. I was being interviewed by the (then) operations manager and I believe someone in HR.
Interview questions [1]
Question 1
I was asked if I would take apart of call center/call floor drama if I hear a rumor.