Citi Customer Service Representative (CSR) interview questions

Today, many companies have an involved interview process starting with screening interviews, which often take place on the phone, followed by in-person interviews, second interviews, and even third interviews. In addition to a hiring manager, you make meet with managers, employees, and other staff

The interview was easy and casual. There were 2 rounds of Interviews with two levels of management. The discussion was mostly about previous employment and education. It was more like a casual discussion than an interview.