I applied in-person. The process took 1 day. I interviewed at Cintas in Sep 2010
Interview
The initial application was on-line and included a video which described the daily duties of an SSR. After a few days, I was contacted via phone call to set up a one-on-one interview with one of the Service Training Coordinators. After the initial interview, I was interviewed by one of the Service Managers with questions that were basically similar to the first interview but a little more in depth. The final interview was with the General Manager and the questions were again similar and more in-depth. Customer service experience is helpful but not a requirement.
Interview questions [1]
Question 1
Give an example of a time you went above and beyond to meet or exceed a customers expectations.
I applied online. The process took 6 weeks. I interviewed at Cintas (Ontario, CA) in Jul 2011
Interview
I applied online and was contacted three days later. The HR manager set up an interview for the following day which was a Friday. I first interviewed with the HR manager who asked questions from a worksheet then I took a personality test. The questions were generic and concerned about past work experience. I then sat in the lobby for half an hour and interviewed with the service manager. Again, generic typical question any interviewer asks.
He went ahead and scheduled me for the ride-along with one of their current employees on the following tuesday. The ride-a-long was 8 hours long and I just filled out some paperwork afterwards.
4 weeks have gone by and I have not been contacted or sent an email. I called and emailed both the hr manager and service manager for updates on my application. They never answered or called back. I was told I would be paid for the ride a long. I still havent received a check.
In conclusion, Cintas is a good company to work for but it was a total WASTE OF MY TIME in my experience. The communication with this company is terrible.