Cintas Sales Service Representative interview questions

This interview was a 5 step process. I met with HR, then the service supervisor, after that was scheduled a ride along. Everything was great up to this point and I was gaining confidence after my ride along. Then at that point I meet with the manager trainee took my assessment then met with the general manager. The assessment was a bunch of simple questions about you're personality. Everything was great and smooth and I got great feedback from everyone I interviewed with. The most nerve racking was with the GM but it was pretty simple. They asked questions like tell me about a time you had an issue you didn't case and what you did to resolve it, and tell me about a time you got a customer to buy something they wouldn't normally buy. After a week with my final interview I got a rejection email. I would had really liked to work for this company and see myself grow within. On to the next one I guess.