Glassdoor users rated their interview experience at Cathay Pacific as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Care and rated their interviews as the hardest, whereas interviews for Customer Care and roles were rated as the easiest.
The hiring process at Cathay Pacific takes an average of 30 days when considering 1 user submitted interviews across all job titles. Candidates applying for Customer Care had the quickest hiring process (on average 30 days), whereas Customer Care roles had the slowest hiring process (on average 30 days).
I applied online. The process took 4 weeks. I interviewed at Cathay Pacific (Pekín, Pekín) in Oct 2024
Interview
Phone Interview-Online Interview with questions based on CV-Face to Face Interview (Presentation deck, make an engagement plan to the new cabin crew base) and some written examination (verbal, numerical, Psychological testing and email writing).
Takes around 1 month.
Interview questions [1]
Question 1
Of all the motivational activities for cabin crew, which do you think is the most important?
I applied online. The process took 2 weeks. I interviewed at Cathay Pacific (Hong Kong) in Dec 2024
Interview
Part 1a: candidate typing test in Chinese, and listening test (Mandarin, between customer advisor and customer, noting down important details)
Part 1b: candidate speaking test in Mandarin. (reading key words/script, and 3 min self-intro in mandarin)
Both part 1a and 1b is done in a room by the candidate themselves alone.
Part 2a: panel interview with customer team lead and HR rep. questions mostly in English, some in canto and mandarin
Part 2b: roleplay scenario - where the candidate is a hotel front desk and the interviewer is an angry customer waiting to check in for a long time.
Interview questions [1]
Question 1
roleplay scenario - where the candidate is a hotel front desk and the interviewer is an angry customer waiting to check in for a long time.