Applied via their website. Online application took about two hours and consisted of 2 question and answer sections, asking anything from drug history to work related what-if's. Once the online application was complete I got a phone interview call 2 days afterwords, consisting of general interview questions and lasting about 10min. After the phone interview I was scheduled for a in-person interview the following week. The in-store interview consisted of another computer form asking questions relating to any criminal past or prior criminal activity you may have committed followed by a long face to face interview with two managers, who were not sales managers.
After answering questions about prior work experience and giving examples of a time when I (fill in the blank) they ask you to watch a short video and then give take you on a mock sales run with one of their cars. Be warned that they ask you study ONE vehicle on their website before coming in for the exercise, they did NOT use that vehicle with me, nor one similar to it. After the mock sale they talk privately and make their decision then if you will be hired. If you are hired they will instantly give you a urine sample cup and make you fill out forms, if they say "we will get back to you" or "we have more interviews to conduct" and let you walk out the door, you have not gotten the job.
They are very polite through the entire process, and it will give you vast insight to how the company works even if you are not hired. It is a *very* organized process.
One suggestion: On the mock sales test, if you do not know an answer then freely express that you do not know, and that you will find the answer out "when you get back to the showroom." If you fail the mock sales test, you will not be hired no matter how well the question and answer portion went. The test will end when you or they ask to take a test drive. (The magic words.) This was my downfall in the end as I was not as prepared as I had thought. Hindsight is always 20/20