Initial phone call screening interview with 2-3 situational questions as well as background information about work experience. Final interview with manager asking behavioral questions answering using the STAR method. Positive experience with both, they were all very friendly
Interview questions [1]
Question 1
How would you handle a customer who is in a bad mood?
I applied through an employee referral. I interviewed at CarMax (Port St Lucie, FL) in Jun 2021
Interview
Very easy just your average questions. Describe a time you went out if your way to help a customer. Why do you think you qualify for this position. How many years of sales experience do you have...
Interview questions [1]
Question 1
Describe a time you went out of your way to help a customer.
Phone interview first, and then an in person interview. Phone interview is to get to know you and go over your background and experience. In person, you are put through a sales scenario to see how well you deal with customers.