I applied online. The process took 2 weeks. I interviewed at CarMax (Phoenix, AZ) in Sep 2021
Interview
Filled out application and took 2 pretty long assessments.
Got an email the next day wanting to set up phone interview.
Phone interview took about 20 minutes, they got to know me and asked 1 tell me a time question
Did a 40 minute video interview a few days later based on all tell me a time questions.
Waited 3-5 days for an answer
Interview questions [1]
Question 1
Tell me a time that you had a rude customer that would not let you speak..: how did you deal with it?
30 min Phone Interview - tell about yourself, what do you know about CarMax, reviews qualifications, follow up with questions on perks and benefits. Confirmed time for
45 min live interview with Sales Mgr.
I applied online. I interviewed at CarMax in Sep 2021
Interview
Applied online and completed two long assessments, one was personality and the other was basic problem solving.
After that I had a phone interview with a case, which was challenging since it was over the phone, but fine otherwise.
Third round was five 1-hr interviews with breaks in-between. As other interviewees have mentioned, if you don't get a pass from the first 3 interviews, they tell you that the afternoon interviewers are busy and cancel. The recruiter says it's no big deal, "you already met with the important people". Unfortunately, this happened to me.
They obviously don't owe their candidates anything, but it would have been nicer if they were honest about the "cancellations" instead of lying. Left a bad taste in my mouth after what was generally a decent process.
Interview questions [1]
Question 1
Standard behavioral, standard business case, and then a probability puzzle