I applied through a recruiter. I interviewed at CarMax (Jacksonville, FL) in Mar 2011
Interview
Very detailed, very much about; "What did you do when....." Situation, what you did, outcome. Behavior type questions. Key is Communication, courages leadership, result focus.
Interview questions [1]
Question 1
Tell me about a time when you had to deliver a difficult message to a.......
I applied online. The process took 1 day. I interviewed at CarMax (Raleigh, NC) in Oct 2014
Interview
Took place in a hotel, they were recruiting for a brand new store. I did a panel interview with two managers who were very nice. The entire process took 2 and a half hours. I had to sell a car to them, but they are really looking for conversation with the customer, asking them open ended questions, and at the end ask them if they would like to take a test drive. At the end they discuss if they wanted to hire me and then invited me into another room and offered me a full time position. Lastly they had me take a urine drug test on site, in the hotel (which I thought was weird) but they send it off to a lab.
Interview questions [1]
Question 1
Name a time where you went above and beyond with a customer.
The process took 1 week. I interviewed at CarMax in Sep 2014
Interview
10 minute telephone interview. Asked basic background and experience questions. Invited to face-to-face interview. Computer questionnaire on site. Met with three separate interviewers. Sales presentation on car. If they like you then meet with location GM. Job offered. Drug test.