I applied online. I interviewed at CarMax (Los Angeles, CA) in Oct 2014
Interview
Long interview process plus computer hour testing. Total interview process was about 4 1/2 hours. You have to interview with 5 different leads. Friendly professional staff and I accepted the offer. CarMax is looking for hardworking individuals who understand how to offer exceptional customer service.
Interview questions [1]
Question 1
Interview questions are mostly behavioral base questions. What would you do in this scenario. Or tell me how you handled this situation.
The actual process went pretty smooth. I applied back in October not expecting to hear anything back because of previous experience applying with them. Randomly I recieved a phone call from the manager assistant asking me if I was still interested and was wondering if I would want to set up a phone interview for the next day. I then had my phone I interview and when I passed that I had an in store interview. When I first arrived I had to fill out some paperwork and do an online assessment. This assessment asked me questions about crimes which not. I did this with the same person that set up my phone interview. After waiting for about 15 minutes I intervied with a manger and was asked a series of behavioral questions and typical why do you want to work here questions. Then I was interviewed by another manager in the same department and was asked another series of behavioral questions. Then the two managers went and talked for about 15 minutes and then I was offered the job. It was very nice the whole entire process but it did take longer than normal interviews so just be prepared.
I applied online. The process took 1 week. I interviewed at CarMax
Interview
Very thorough interview questions lots of behavioral questions so be prepared to have some specific situations in mind. Phone interview about 4 questions and got a face to face. Got on the computer was asked a few questions. Didn't take very long, if you don't answer the questions wrong. Talked with 3 different managers and got hired on the spot.
Interview questions [1]
Question 1
Tell me about a time you overcame a difficult and frustrating work experience?