I applied online. The process took 3 days. I interviewed at CarMax in Dec 2013
Interview
The online application is lengthy, roughly an hour to complete. That was followed up with a brief phone interview. There is also has an extensive face to face with sales role play and drug test.
Interview questions [1]
Question 1
The interviewer will ask about prior sales and customer service experience. They also ask about the ways you have used sales and customer service in prior work experiences.
I applied through an employee referral. The process took 2 weeks. I interviewed at CarMax (Fredericksburg, VA) in May 2011
Interview
It's a lengthy process. After you submit an app it can take a few weeks to a month to get a phone call. You do a phone interview asking your basic info and a few scenario type questions. If you get past that they schedule you to come in. Then there's a questionnaire in store about previous experiences (been fired, used drugs, etc). After that you go into an interview with 1 or 2 managers (tell me about a time when...). If that one goes well there is a final interview that is similar to the last. If they don't offer at that time then you probably haven't got the job. You have to provide specific examples and not generalizations for your answers.
Interview questions [1]
Question 1
simetomes the rules aren't spelled out in black and white. Tell me about a time when you weren't sure if something you were doing was against the rules? What did you do?
I applied through an employee referral. I interviewed at CarMax (Dallas, TX) in Jul 2011
Interview
The Face to face interview consists of 3 interviews which include the General Manager. You wlll have to submit a quick personality test. They made me wait for at least 2 hours in between interviews. Once hired you will have to submit a drug test than you have to order and pay for your uniforms!
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a upset customer