I applied online. The process took 5 days. I interviewed at CarMax (Davie, FL) in Jul 2012
Interview
You have to apply on line and take an assessment. If you pas that, they call you for a phone interview. If you pas the phone interview, you will be called in for an in-store on-line interview and then a in-person panel interview if you pas the AOI (Applicant On-line Interview). If the latter two are successful then you will be asked to role play a sales scenario. If you pass that, you may be hired on the spot or asked to interview with the Location General Manager.
Interview questions [1]
Question 1
Tell us a specific time when you had a customer who did not know much about your product and you had to educate him/her.
I applied online. The process took 5 days. I interviewed at CarMax (Greensboro, NC)
Interview
Applied on a Monday received a call on Wednesday from one of the managers telling me they would like to interview. I interviewed that following week on Thursday I interviewed with 2 people that day and after the interviews they said they'd call me back within 5 days. As I get home that same I get a call saying they would like to do one more interview with the operations manager. The next day I come in he asks me about 3 interview questions and then offers me the position and that followed with the urine test.
I applied through an employee referral. I interviewed at CarMax
Interview
First they had a recruiter call and they send you an assessment to do. After that they do a phone interview and if you do well with the phone interview they schedule a time for you to come in person for a interview. If you get the job they ask you to do a drug test on the spot after the interview.