I applied online. The process took 6 days. I interviewed at CarMax (Ontario, CA) in Dec 2017
Interview
Did an online questionnaire first. Received a phone call to schedule a phone interview. Phone interview was simple questions about previous employment and experiences. Proceed to in person interview. Another questionnaire when you get there. Interviewed with 2 sales managers. Was told I didn’t have to do the role play scenario because I have enough experience experience and he didn’t think it was necessary. Yet no offer. Managers were all young kids so I think they’re looking for ‘at work’ playmates and not real experienced salesmen to sell cars and make them some money.
I applied online. The process took 1 week. I interviewed at CarMax (New York, NY) in Jan 2018
Interview
Started off by an initial phone interview with basic questions about your experience and why you want to work for carmax. Then proceeded to a second phone interview where they provided scenarios and how would you handle the situation. A final in person interview with Store Manager and role play- one of the managers as your client.
Interview questions [4]
Question 1
Tell me a moment when you went above and beyond your job functions
I applied online. I interviewed at CarMax (Denver, CO) in Nov 2017
Interview
The process was long and very in depth for what I'm used to. To me, that shows the commitment and investment the company is willing to make to hire the right people.
Interview questions [1]
Question 1
Describe a time when a customer was upset, how did you handle it and what was the final outcome.