The interview was a three step process but very easy. The first step was the basic interview questions. You pass that part then you have to do a mock sale with another worker. Then you get the final sit down, then you will be offered the position if all goes well. Everyone was very pleasant and i can not wait to start working with them.
Interview questions [1]
Question 1
Name a time when you had deal with an angry customer
Neutral. Extremely long process. Thorough they want to be sure that you will be a good fit for the company. Three "rounds", similar/identical questions. Overall, laid back and straightforward questions.
The process took 1+ week. I interviewed at CarMax (Las Vegas, NV) in Dec 2020
Interview
They contact you via phone and ask basic behavioral questions; why you want to work there. If you’re chosen they follow up with a video chat. You see 2 managers the first one goes over you resume/why you want to work there; the second guy does a role play selling a car. It was a lot of hoops to jump through for a $15 an hour job.
Interview questions [1]
Question 1
Tell me about a time you dealt with an unhappy customer.