The interview process was pretty simple compared to many companies. After the initial interview with the business officer manager, I had one additional interview with additional managers from the store.
I applied online. The process took 2 months. I interviewed at CarMax (Nashville, TN) in Jul 2012
Interview
It is very thorough. The process begins online with entering your background information and also an assessment. If you pass the assessment and they are interested, you will be called to schedule a phone interview, which usually lasts 15 minutes. After that, if they like you, you will be called in for an in person interview. This interview will be first with a manager and then if available, a senior manager. If a senior manager is not available, you will have to schedule to come back a second time to complete the final interview. For me personally, they originally offered the position to someone else so it took over a month to get back to me because of this reason.
Interview questions [1]
Question 1
Tell me about a time when you were required to work with a team to complete an assigned project.
I applied through other source. The process took 2 weeks. I interviewed at CarMax (Hillside, IL) in Feb 2025
Interview
You are first contacted for a phone interview, then if they like you, you will have an in person meeting with another manager. If all goes well you will hear back for the final step, which is orientation.
I applied online. I interviewed at CarMax (Roseville, CA)
Interview
There are 3 interviews to be completed individually with 3 different supervisors. If you make it passed those three, you are offered the job the same day. They are pretty much basic interview questions relating to customer service.