I applied online. The process took 3 days. I interviewed at CarMax in Jul 2015
Interview
Applied online, got called 4 hours later. Crushed the phone interview a day later. Went in for the in person interview the third day. The computer survey IS A TRAP either way you look at it. If you don't disclose part time jobs you worked even while working full time jobs simultaneously, don't tell them that!!! Or tell them every b.s. Survival job you EVER had in the last 7 years when you apply online. I was given the next phase of interview and summarily sent home without an offer for having been honest.
Interview questions [1]
Question 1
How many jobs did you have in the last 7 years that you didn't list on your application.
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Interview questions [1]
Question 1
What means the most to you? Money, opportunity, recognition or integrity?
Easy-going and interviewee friendly. Looks to bring out opportunity for growth for the interviewee. Begins with a screening call by the manager, goes to an in-person interview with the manager where specific sales questions are asked, and then concludes with a final interview with the LGM to assess fit.
Interview questions [1]
Question 1
Demonstrate a cohesive sales routine to a potential customer.
3 interviews, situational, role play, final with GM. Basic sales experience and mostly conversational. Fairly easy interview and entry level; they may give you objections but will give you the right answer in the end
Interview questions [1]
Question 1
What is the first part of a customer interaction after the introduction?