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      CarMax

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      Business Office Associate Interview

      Jul 24, 2015
      Anonymous Interview Candidate
      Sacramento, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at CarMax (Sacramento, CA)

      Interview

      Applied online got a call a week later and had a short phone interview. They said they really enjoyed speaking with me over the phone and that they would have a manger call me to schedule a face to face interview. I got a call from the manager a couple hours later to come in for a face to face. My interview was at 1:30 and then they call me around 11 saying that they needed to push it back to 3. So I get there at 3 and wait awhile for someone to see me, they set me up on a computer asking questions basically if im a drug addict or criminal. After that i wait awhile longer waiting for someone to see me. I finally get to a manager to interview me, he asks me 4 questions off of a piece of paper and doesnt look at me during the interview at all and gives me the "you should hear something by next week" phrase and basically rushes me out the door and doesnt even walk me out. At the point i knew I didnt get the job but if they had called me i would of said "thanks, no thanks" I would never work for a company that handles interviews that matter. They likely hired someone earlier that they interviewed and even made me go through the trouble of rescheduling my interview.

      Interview questions [1]

      Question 1

      Tell me about a time...
      Answer question

      Other Business Office Associate Interview Reviews for CarMax

      Business Office Associate Interview

      Mar 14, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at CarMax

      Interview

      The interview process was pretty simple compared to many companies. After the initial interview with the business officer manager, I had one additional interview with additional managers from the store.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Business Office Associate Interview

      Mar 9, 2025
      Anonymous Interview Candidate
      Hillside, IL
      No offer
      Neutral experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at CarMax (Hillside, IL) in Feb 2025

      Interview

      You are first contacted for a phone interview, then if they like you, you will have an in person meeting with another manager. If all goes well you will hear back for the final step, which is orientation.

      Interview questions [1]

      Question 1

      How did you respond to difficult customers?
      Answer question

      Business Office Associate Interview

      Oct 3, 2024
      Anonymous employee
      Roseville, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at CarMax (Roseville, CA)

      Interview

      There are 3 interviews to be completed individually with 3 different supervisors. If you make it passed those three, you are offered the job the same day. They are pretty much basic interview questions relating to customer service.

      Interview questions [1]

      Question 1

      Give me an example of your best customer service.
      Answer question