The entire process took 36 days! I applied online. Received phone interview about a week later. Kind of hard interview as the questions were open ended about previous workplace ("tell me about a time when you failed to implement a project in a previous job and what were the ramifications?) Phone interviewer was very polite. After the 35 min phone interview I got another in-store interview planned a week later for the store I applied to. The day before the interview the recruiter called and said the position was no longer available at the location I applied to but another location was available. While it was a 45 min commute, I was still up for it. I took a computer test, filled out paper work, had short interview followed by a interview with 2 senior buyers. They were friendly. The questions they ask can be found on glassdoor. I studied them for 3 days so I would be prepared. This interview process took 2.5 hours. The recruiter called me an hour later and told me how well I did on the interview and the 2 buyers had recommended me for the job. At this point I was told I would just have to talk to the senior buyer of another store on the phone as a formality and she would call me back.
Received phone call later and said I would have to fully interview again at another store. So interviewed again a week later with the senior buyer, took another test, answered similar fairly difficult interview questions, and finally a drug test. The buyer told me how he was impressed with my answers and background. We joked a lot. I left thinking I got the job for sure. 3.5 hour interview.
This is where it turns unprofessional. The buyer I interviewed with said someone would get back to me in a few days. A week when't by and nothing. I sent a thank you email and asked about the status. No response. It took 13 days to get the robo-rejection email. 13 days!
The entire process took 36 days and about 30 hours of my time.
Pro's:
-I was told the position paid between $42-$50K/year with a $5k bump once you got promoted to buyer.
-Job didn't seem hard.
-It was not sales
Cons:
-Crazy hours. You get 1.5 weekends off per month. Have a varying schedule. You might have to work till 10pm getting home at almost 11PM based on the predetermined schedule.
-The facility was run down and depressing. There were competitors picketing outside to buy your car cheaper than carmax would pay.
-It's retail-no work life balance
I won't be buying a car from carmax ever and will tell all my friends and family to steer clear of this place.
On a side note, the interviewer asked questions that are technically illegal. (Are you married? Do you have kids? Are you hispanic?)