Usually one day of interviews with two managers. They will offer job on the spot with drug testing. They prefer candidates provide real life examples. Interview is not hard, but be sure to show up on time and dress professional.
I applied online. The process took 2 weeks. I interviewed at CarMax (Palmdale, CA) in Oct 2021
Interview
I applied and got a call within two weeks, I had a phone interview on the spot when they called. I got a second interview in person that same week from the phone call interview.
Interview questions [1]
Question 1
They asked me questions like:
" Why did you CarMax interest you from all the other dealerships around?"
" What was a time you had a difficult experience with a co-worker or manager & how did you fix the problem?"
The manager called to do a phone interview first. After answering the questions on the phone, I was asked to come in for an in person interview. I met with the manager and was interviewed and offered the job after the interview.
Interview questions [1]
Question 1
How to handle certain customer service experiences