3 rounds. 1st round - recruiter. If they don't offer a call, set one up. This is helpful in understanding the layout of the next round. (30 mins) 2nd round - Mini case Study (1 hour) 3rd round - Power day. (4 interviews, 30 mins each). I've only done the second round so I'll walk through the setup here. There were 3 potential products I could have had the mini case study on: capital one shopping, capital one mobile app, capital one virtual card numbers. My product: capital one shopping The 1 hour was broken up into 15 min quarters. Product Sense Q1 - The way that capital one makes money is that when number of purchases goes up for affiliates, there are more conversion rates via referrals. Outside of this revenue model, what would you say is the main value add of this product? Q2 - What would you do to improve this product? Technical Q3 - We want to use the browser history of customers to send targeted ads to customers so we can build on that affiliate model. The customers can currently be banking with Capital One or outside of the umbrella. From a technical standpoint, what do you have to consider? Q4 - Suppose one of the links from the email is broken. How would you think about resolving this? Implementation Q5 - Interviewer shared screen of two email designs. What was done well here vs could be improved on? Data Q6 - Interviewer shared screen of data from template 1 week 1 and 2, vs template 2 week 1 and 2. Analyze the data.
Interview questions [1]
Question 1
Answers Q1 - Mention capital one's mission and how this ties in. Also talking about user journeys and and problems this product might solve. Q2 - Express checkout so you don't have to put in card details each time. Q3 - Think access to browser history could be a privacy issue. Might not have all emails if there are people outside of Capital One umbrella. Use database validation Q4 - Figure out if this is internal issue or external. Reroute the broken links to Capital One website. Q5 - Talk about branding. Improvement could be highlighting this availability to outside of capital one customers. Q6 - Talk about spend and success rate. Template 2 showed consistent results and a "sweet spot" for spend to click rate and open rate for emails.
I applied online. The process took 2 months. I interviewed at Capital One
Interview
The interview process is intense. A phone interview, informational interview-style conversation with a hiring manager, mini case interview, and then 4 hour "Power Day" with back to back interviews.
My recruiter communicated with me consistently and took time to prep me for each stage. I wouldn't move forward in the process unless you're really serious--it's a big time commitment. I didn't get an offer, but felt like I held my own throughout the Power Day and it was overall enjoyable.
Interview questions [1]
Question 1
-Tell me about the most driven team you've worked with
Business Analyst case - traditional case interview. Math involved is calculating profits, break even, etc.--not as scary as it seems. Prep by watching mock interviews and doing practice cases you find online.
The other interviews are designing a product out loud (make sure to work through a framework!), discussing the full lifecycle of a product you've worked on, and a conversation with a hiring manager about your work history and style.
I applied through a recruiter. The process took 4 weeks. I interviewed at Capital One (McLean, VA) in Mar 2022
Interview
The interview was broken into several distinct stages -- first was standard HR screener call. Next was an informal half hour video meeting with the hiring manager. Following this, a pass/fail mini-case interview. The mini-case was extremely caser-led, so if you have basic case interview competency it should be fairly easy. Following the mini-case is "Power Day". This consists of 4 back-to-back hour long interviews: analyst case, product design case, product sense interview, and fit interview. While less than the mini-case, the case interviewers are still caser-led, so if you actively listen and let the caser direct you when needed, it should go fine. I highly recommend spending significant time preparing for the case interviews if you're not familiar with the format. You will not be successful "winging it"
Interview questions [1]
Question 1
For this role many of the questions across the different interviews are designed to get a sense of how you navigate bringing stakeholders to your way of thinking, mitigate conflict, etc.