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      Capital One

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      Operations Analyst Interview

      Oct 10, 2011
      Anonymous Interview Candidate
      Richmond, VA
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through college or university. The process took 1 day. I interviewed at Capital One (Richmond, VA) in Oct 2011

      Interview

      The interview process at Capital One is a case study. Before they gave the interview, they held an info session. It gave me insight on what they were looking for and what the interview process was going to be like. At the interview, they gave me a hypothetical situation that I had to solve through. My situation was how many customers are needed to break even given a $10,000 credit limit. They look for you to ask questions to better assist yourself in the interview process. As I got more data, I constructed a formula to determine the number of new applicants needed for the $10,000 credit limit. The next question was what would happen if you raised the credit limit to $20,000. I suspected that it would increase the number of applicants and with that information I determined a new break-even equation. At the end of the interview, my interviewer asked me if I would keep it at the $10,000 limit or raise it to $20,000. I said I would raise it because it would increase profitability by luring in more customers.

      Interview questions [1]

      Question 1

      What are the number of new customers needed in order to break even?
      6 Answers
      2

      Other Operations Analyst Interview Reviews for Capital One

      Operations Analyst Interview

      Mar 9, 2016
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through college or university. The process took 1+ week. I interviewed at Capital One in Mar 2016

      Interview

      I got a case interview via phone for 30 minutes, lots of data and concepts. It was pretty hard for me ,especially international students like me to grasp the very idea whether it is 15 or 50, and also through the process, i made some basically math mistakes,so that is why i think i will fail......I would prefer one-on-one case interview

      Interview questions [1]

      Question 1

      Deciding the strategy whether to enter a specific market.
      Answer question
      1

      Operations Analyst Interview

      Apr 6, 2015
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Capital One in Mar 2015

      Interview

      The interview was straight forward. 2 cases 2 behavioral. Back to back interviews with a 15 min break. Any mathematical calculation error on cases will through you out of the game. Nice people. In my second case interview, the interviewer came 8 minutes late but left on time! Could not get enough time to reach the recommendation of the case.

      Interview questions [2]

      Question 1

      Tell me about a time when you learned new skills.
      1 Answer

      Question 2

      Call center profitability case
      Answer question

      Operations Analyst Interview

      Jun 7, 2014
      Anonymous employee
      Richmond, VA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through college or university. The process took 4 weeks. I interviewed at Capital One (Richmond, VA)

      Interview

      Met at on-campus career fair and submitted resume. Resume was sufficient to earn a first-round interview on my university's campus. Passed that and was invited to an interview at their Richmond, Virginia location. They paid for my flight there and back and my meals. The interview day at Richmond consisted of 3 interviews - 2 case interviews and 1 behavioral. The behavioral was just like any other job interview. The case interviews consisted of math problems involving various topics from credit card rates to life insurance. The interviewer is there to help you through the problem with any questions, but it is important to keep your work organized and not get stuck in one area.

      Interview questions [1]

      Question 1

      Case question about call times. Constantly translating numbers into minutes or hours was a little confusing, but not too bad.
      Answer question
      4

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