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      Capital One

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      Customer Support Representative Interview

      May 29, 2026
      Anonymous Interview Candidate
      Sofía,
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. I interviewed at Capital One (Sofía, ) in Feb 2026

      Interview

      Very simple not very engaging. The questions asked were mostly for people who have never faced any customer it felt like. Did not get the idea they were very versed in customer facing positions.

      Interview questions [1]

      Question 1

      Why did you reject our offer two years ago (!)
      Answer question

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