CVS Health Customer Service Representative (CSR) interview questions

I applied for the job on October 7th. It was a basic application and then an “virtual job try out” which gave examples of scenarios you’d expect to get when speaking to customers over the phone. Got my first call back for an over the phone interview on October 14th. Received a second interview on October 15th where they explained the drug screening and training & permanent work schedules. Had the job offer extended to me on October 16th where I picked my permanent schedule for once training is completed. I was officially hired on October 23rd.