I applied online. The process took 3 days. I interviewed at CVS Health (Monroeville, PA) in Aug 2021
Interview
Applied at 11 a m. online. Received a phone interview within one hour. Had a zoom interview the next day and was told I would be given a job offer. Received it in email 3 days later. Interview was focused on past experiences in customer service. Good process. Fast.
Interview questions [1]
Question 1
Tell me a time you had an irate customer. What did you do?
I applied online. The process took 3 days. I interviewed at CVS Health (Memphis, TN) in Aug 2021
Interview
The interview process was smooth and quick. She was very polite and answered all of my questions that I had without me having to ask the question. She also gave me some good information.
Interview questions [1]
Question 1
She asked me how many years I had in customer service.
I applied online. I interviewed at CVS Health (San Antonio, TX) in Aug 2021
Interview
CVS is a company full of knowledgeable Team Members and interviewing supervisors i appreciate the opportunity to have been able to apply and get a interview and have the awesome experience i did i couldn’t have asked to be a part of a wholesome company
Interview questions [1]
Question 1
how would you de escalate a call of an angry customer?