CVS Health Customer Service (CSR) interview questions

It was an interview via phone call and was very quick and straight to the point. It ended with the recruiter basically saying I’m going to be processed and will need to fill out forms. After sending the first form I’ve heard nothing. After various tries to get in contact, nothing. Got contacted by another person, no responses after the initial message, no way to contact them. This kept happening 2 other times. After a month and a half of trying to reach someone, someone finally reached out and so far so good.