CVS Health interview questions

I first applied online. Within a week I was contacted by a district-wide hiring manager for an interview. I went to the interview at the district office and was asked standard interview questions for a customer service/retail position (asked about previous interactions with customers at my old job, how I would handle certain situations with customers, etc. ). The interview was short (about 15 or 20 minutes tops) and afterward I was told I would be contacted about the decision, even if it was bad news. Within 3 days I got the call that I was hired. After that, it took another week or so for the orientation time and meeting place to be set up. The orientation was 5 hours long on a Friday, and I started on Sunday. All in all it took two weeks from submitting the application to starting my first day of work.

Interviewed with department head of the call center and then with the VP of the call center. The company was in transition with CVS having purchased the medicare part D and caused long than anticipated process.