I applied online. I interviewed at CVS Health (Irving, TX) in Aug 2015
Interview
Each interviewer was friendly and provided a realistic outlook on the company. I was able to ask questions pertaining to the job and receive answers that made my decision easy.
Interview questions [1]
Question 1
Give an example of one time where you went above and beyond.
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.