CVS Health Customer Service Representative interview questions

Although the process itself took a long time from recruiting to the interview to offer and then to hire date, it was a good interview interface. Interviewer was extremely knowledgeable and answered all questions, was engaged and enthusiastic about the position and the opportunity.

Was contacted via email and set up interview with talent scout. Approximately 30mins interview prescreen and answered questions to the role. Background info and STAR format questions were asked about the role involving customer service.