I interviewed at British Airways (Heathrow, England)
Interview
Did not find difficult more the nerves that gets to you Height and reach test Group task - how you work in a team 1-2-1 - “give me and example when…” type questions
Interview questions [1]
Question 1
Give me and example when you dealt with a difficult customer…
I applied online. The process took 4 weeks. I interviewed at British Airways in Mar 2023
Interview
1. Checking the eligible to work, showing passport, share codes 2.role-play about customer service scenario, the interviewer would be the customer 3. individual interview asking some common questions which could be easily prepared
I applied online. I interviewed at British Airways in Jan 2022
Interview
Online questionnaire followed by online interview . Interview done on teams. Other candidates were lovely group all friendly. BA representative in room to ask questions if you needed too. But didn’t engage with anybody. Role play situation dealing with difficult situation. 1-1 interview.
Interview questions [1]
Question 1
Customer service based questions and scenarios Felt they could word them clearer