Beyond, Inc. Customer Service Representative (CSR) interview questions

Overall the process took about two weeks. Very little phone interviews, instead was brought in to speak face-to-face with HR and customer service management. First interview was straight-forward but welcoming. She explained the culture and went on to ask me general personality-type questions. Second interview was with a member of the customer service team's management where we did some slight role-playing (more along the lines of "show me how you would do this" type of thing). Told when they were starting a new-hire training class and how the entire hiring process would go.

Hands on face to face it was a really easy process if you have prior customer service experience. They were friendly called back the next day, and was hired with in a couple of days.