I applied online. The process took 2 weeks. I interviewed at Belong (CA) (San Diego, CA) in Nov 2021
Interview
The interview process was pretty long as you had to meet with 4-5 individuals from the company. However, I felt that other than my great initial interview with the recruiter, I found the further insight extremely helpful when I spoke to the team manager and team lead. They were able to describe the day-to-day and also set honest expectations. After, you get moved on to speaking to the Head and CEO and the takeaway is that as much as it is important for you to be the right fit for Belong, Belong wants to be the right fit for you as well. Although lengthy, this was overall a very informative interview process.
Interview questions [1]
Question 1
How does your past work experiences come into play for your new role?
I applied through a recruiter. The process took 2 weeks. I interviewed at Belong (CA) in Oct 2022
Interview
5 interviews total: - Recruiter - 2 interviews with Managers of the team - Interview with the Director over the team - Last is with CEO or someone from the C Suite. I interviewed with the CBO All of the interviews were super nice and friendly- more of a conversational style interview. They really wanted to make sure you knew what you were getting yourself into.
Interview questions [1]
Question 1
- Why Belong? - Describe how you handle a frustrated customer? - Tell me about your relationship with a close customer? - Why Customer Success in general?
I had a great experience interviewing with Belong! There were 5 total interviews and I loved how each of them felt more like a conversation than a stuffy interview. The final interview with the CEO is a nice touch that you don’t see too often! My first conversation with Matt, the recruiter, was great and he did a great job keeping me up to date throughout the whole process.
I applied through an employee referral. I interviewed at Belong (CA)
Interview
My first point of contact was the recruiter, Matt, who made the interview process seamless. The Belong team was responsive, accommodating, and a pleasure to work with. Overall, I had about 4 or 5 interviews, and it was a very streamlined and a positive experience.
Interview questions [1]
Question 1
Talk through relevant customer-facing roles you've had in the past.
