Bed Bath & Beyond interview questions

Interviewed with HR and then met with head of the department.

Applied about two weeks prior, had forgotten about the application [mass job hunt]. Very surprised to receive a call scheduling an interview. For me, there were two interviews. First was with the HR manager. Easy enough, we bonded really well [she said she liked me]. She gave me a few hints on what to say with the second interview [with the store manager]. I didn't realize the second interview would immediately follow the first. The second interview was a little more difficult, especially because I essentially answered all the same questions, just with someone who I bonded with less. He worded things somewhat confusingly. At the end of his interview [about a half hour], he kept saying "if you're hired", but told me to show up for orientation the following Monday. I didn't even know if I had been hired, or if this orientation was like a final step in the interview process. All in all, it was a pretty standard setup. I wore black slacks and a white button up [I was dressed better than the store manager], which the HR manager really appreciated. Be sure to focus on your desire to keep the customer happy, satisfy the customer. Never say no [a very popular saying of theirs]. If you focus on customer service as your primary goal, then you'll do well.