I applied in-person. The process took 2 weeks. I interviewed at Bank of America (Phoenix, AZ) in Sep 2014
Interview
I was already a Sales and Service Specialist. My manager spoke with me briefly and asked about what my goals would be as a PB. He also asked about my strengths and weaknesses.
Interview questions [1]
Question 1
What's one area of opportunity and what is your plan to strengthen it?