I applied online. I interviewed at Argos (Barrow, England) in May 2019
Interview
As part of a group interview, we were asked questions specific to what we believe customer service is, and what a perfect Customer Representative is, as well as personal questions about ourselves. We then also partook in an active role on the shop floor and interacted with customers.
Began the process with an online test asking how you would handle specific retail situations, and how you would speak to customers etc. Followed with a brief phone call and an invitation to interview in store. The interviewer was very kind and asked simple and common retail interview questions.
Interview questions [1]
Question 1
How would you help a customer who wanted to buy a new laptop for his daughter?
Was contacted via email and interview date and time was arranged One on one interview with the store manager. Common interview questions but also conversation style. Scenario based questions based on working at Argos.