I applied in-person. The process took 4 weeks. I interviewed at Argos (Galway) in Nov 2012
Interview
Picked up an application form in store. Filled it out and returned it a week later. Received a call regarding the interview around 2 weeks later. Attended a 1:1 interview and was asked several general questions i.e. why you wish to work here, as well as scenario questions.
Interview questions [1]
Question 1
Customer is looking for a certain product but you can't find it, what do you do?
Easy for me but hard for some I can imagine. Just had to chat and then go on shop floor. Nice woman interviewing me. I would recommend. Thanks Argos - you the best!
it was a long interview (1 hour) but relatively easy. however it did involve role play which was quite hard as i didn’t know how to work the system and most products i was being told to look for weren’t in stock.
one on one interview with questions about experience with customers, teamwork, and how to deal with different customer scenarios. Also asked about background info. Overall a light and easy friendly chat.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer and how did you solve the problem