There was an application, a group activity and role play where you had to describe items from the catalogue and then if successful there was a competency interview with a manager.
I applied online. The process took 1+ week. I interviewed at Argos (Camberley, England) in Sep 2021
Interview
It's a Very relaxed one to one interview with the typical questions as everyone else mentions on here, scenario questions for customers. What would you do here, how would you resolve this? Etc.
Interview questions [1]
Question 1
Someone has asked about buying a laptop, how can you help them choose the right one?
General questions were asking and the interview was quite informal.
Tell me about yourself and your experience
How you would deal with difficult customers.
When have you worked in a team to achieve a target.
Interview questions [1]
Question 1
Tell me about yourself and your experience
How you would deal with difficult customers.
When have you worked in a team to achieve a target.