begins with an online application, followed by an email invitation for an assessment or interview. The interview process may include a mix of recorded and live video interviews via the HireVue app, focusing on customer service and computer literacy skills. Candidates may also be asked about their experience with Windows commands and programs. The process may involve multiple interviews with different team members, and feedback may not be provided between interviews. Overall, the process is described as straightforward, with some challenging questions and a friendly, professional atmosphere.