Emailed initial questions to screen out anyone who won't agree to flexible working conditions, then phone interview with Human Resources Manager involving situational typed questions using the Amazon STAR method.
Interview questions [1]
Question 1
When did you take a risk, make a mistake, or fail? How did you respond, and how did you grow from that experience?
I applied online. The process took 4 weeks. I interviewed at Amazon (Phoenix, AZ) in Jul 2020
Interview
I exchanged emails with recruiters and they referenced a phone interview, but that did not happen, then 2 back to back virtual interviews with an HR Manager and and Operations Manager. I never interviewed with my direct manager.
Interview questions [1]
Question 1
Can you tell me about a time you had to deal with an upset customer?
I applied online. The process took 2 weeks. I interviewed at Amazon (Jeffersonville, IN) in Jul 2020
Interview
After application, I was sent an extensive list of technical questions to answer. I answered each question and returned the list, to which I was met with a phone interview request. Was passed off between about 3-4 people during the entire process. I was also given an extensive list of behavioral questions to prepare for my phone interview as well as Amazon's Leadership Principles. Personally, I spent numerous days preparing for this interview.
Waited about a week for a phone interview--standard practice. However, the person interviewing missed our first meeting and we rescheduled.
Interview questions [1]
Question 1
Interview questions in the actual interview absolutely did not match what they gave me to prepare with for beforehand-- they were very difficult behavioral questions, but I had prepared well-thought out answers to another set of behavioral questions they had sent and told me to specifically prepare for. This threw me off and I answered each question the best I could, however, I acknowledge it unfairly made me look unprepared and nervous-- I do not feel like the interviewer received an adequate snapshot of myself as an incumbent at all.