Amazon Senior PM interview questions

About one month ago, I received inquiry from Amazon recruiter who saw my info on LinkedIn. Was very interested in the opportunity and had a great initial conversation with the recruiter. Was asked to send her a copy of my resume and told she would be sending me some additional information and I would be moving on to the next round and would be receiving a call to set up that appointment. Promptly sent my resume that same day and got radio silence. Followed up several times and now, a month later, still never received any communication, even to say something like we changed the direction and you are no longer being considered for the role. While I understand the volume of candidates at a place like Amazon, for a company that hangs its hat on the importance of customer experience, that same attention and guiding principles clearly don't carry over to their talent acquisition process.

Received an email from recruiter about 2 virtual interviews. Had to reschedule because I was travelling but she was very accommodating. Scheduled the day and time that worked for me. Received Jaber calls but the system was not working perfectly so they called on the phone.