Amazon Programa manager sr interview questions

Name a time when you did something even though the customer did not ask for it?

A few of them: - Greatest achievement - Situation where you need to convince stakeholders - Driving automation / improvement - Innovation examples - Communicating change in direction - Unsatisfied with status quo and actions - Mistake / bad decision - Leveraging data for strategy - Going outside of the project scope for client - Dealing with ambiguity / taking calculated risk - Refusing customer