Amazon Manager of Operations interview questions

Conducted a phone interview with an HR personnel - 30 min interview mainly; questions: tell me about yourself, how do you motivate employees. Phone interview with the site managers / Operation Leaders - all situational questions - learn the leadership principles and be ready with examples that would demonstrate how you are applying them at work. This is very important for Amazon, it is more important to have the culture fit than years of experience. Example of questions: tell me about a time when you got your employees engaged, most recent failure, responsible for performance of non-direct employees, time when you exceed expectations, example for bias for action, deep dive analysis on data, example of a metric that identified need for a change, etc. You would then be invited to an on-site interview where you would have 4-5 back to back interviews (45 min each) with direct manager, colleague, cross-functional colleague (for example quality or finance), HR personnel (who would mainly ask team management questions). They ask different questions still all around situational and behavioral questions that would demonstrate the leadership principles. It is important to prepare questions to ask the interviewees - these need to be smart, and indicate that you have done your homework and understand the job and what it requires. Have questions for each of the interviewee (max 3 questions), make sure they are different and relate to the person you are interviewing with. For example, ask about what are the measures for success for this role, what are the challenges they are facing, etc. You would be asked to submit before the on-site interview a written interview (a simple question that you would need to answer in 3-4 pages)

Received phone calls to arrange phone interviews. Both phone interviews were based on Amazon's 14 principles of leadership values. Interviewers were very pleasant, encouraging, willing to listen but only moved on to the next question when they had a clear answer and understanding of what you said and the context in which it was said. Expect them to drill down for details to verify what you say. The face to face interview is challenging with 4 interviews of approx 45 minutes each and will include a competency test so expect to brush up on process flow equations. It's not only important to know your stuff but also to be able to quickly work with variances to the original problem (they will change the original question to check that you can recalculate accurately).