Amazon Sr. Account Manager interview questions

Case study, simulating working day. You basically received e-mails from colleagues from other departments e.g. choose the product to launch between A and B, A with cost $100, 2 weeks turnaround to restock, selling price $110, units available 1,000. B with cost $93, 6 weeks turnaround to restock, units available 500, sale price $110. Your colleague made a mistake, did not give you the right quantity for the launch and now the launch is delayed, but customers have pre-ordered, what do you do? Your colleague follows with a mistake in the report after you made them notice the mistake, what do you do.... Virtual interview: talk about your experience. 2 questions Amazon style: 1) Tell me about a time when you had to face a difficult situation and how did you manage it 2) Can you describe your most difficult customer and how you were able to handle their needs? 3) Tell me about a time when you were handling a project that went outside of your scope of work. How did you handle it?

Although you may not be familiar with Amazon selling products, provide 3 recommendations of how you would grow a clients business 20% in 3 months using them. If the client disagreed with your recommendations what would you do next?