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      Customer Service Representative Interview

      Jul 10, 2016
      Anonymous Interview Candidate
      San José, San José
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Amazon (San José, San José) in Jun 2016

      Interview

      It was unorganized and not very professional...very slow process and took 4 hours to complete..The tests were easy for me as a English speaker but would take a Spanish speaking native advanced English with about 5 years of study to do well. Testing took about 3 hours and there was lots of wait time in between tests and interview and then waiting with many other people for a long time just to be told they would contact us later. If the testing and interviewing process is any indication of how the job conditions are going to be then it probably will not be a very good work atmosphere. The hiring process in Costa Rica's Amazon is probably an isolated incident. I am sure most Amazons recruitment in the states is much more professional and efficient

      Interview questions [1]

      Question 1

      Just asked about previous experiences even though they had the info on my CV...All questions asked they already had the answers...
      1 Answer

      Other Customer Service Representative Interview Reviews for Amazon

      Customer Service Representative Interview

      May 7, 2026
      Anonymous Interview Candidate
      Noida
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Noida)

      Interview

      Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process. All the best to everyone going for the interview.

      Customer Service Representative Interview

      May 3, 2026
      Anonymous Interview Candidate
      Boston, GA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Boston, GA)

      Interview

      fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.

      Account Manager Interview

      Apr 30, 2026
      Anonymous employee
      Chennai
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Chennai)

      Interview

      1 Phone screen, 4 loops of behavioral interviews. A bar raiser is involved in one of the 4 loops. They respond back in the same week regarding the next steps / feedback

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