Amazon Customer Services Associate interview questions

First round was group discussion which was based on current trends and topics. Second and third rounds was based on English grammar and Email writing where very simple questions about English grammar were asked like fill in the blanks with appropriate articles and write an Email to the Manager about something... Then fourth round was personal interview where a single person takes an interview and checks your mindset and confidence. Very simple questions were asked like "why Amazon?". If you get cleared Personal interview then you will be allowed to take final test for Vice Processing or you will be assigned to chat or email customer service. Last round was vice processing test where you have to use headphones and mike and give the answers of very simple questions if you cleared this round then you will get an intent letter of desired salary.

I applied online through Facebook, was linked forward to a test, and dependent upon background check and ability to work in the United States, I was hired. The interview consist of responding to pretend customer service calls.