I applied through an employee referral. I interviewed at Amazon
Interview
The interview was not easy
first versant English assessment then if you passed, you enter an interview.
The versant assessment is to test your writing, speaking and listening skills then the interview is around 30 minutes only
If you make it to the interview, there are 75% chances you are selected. The interview is very easy. HR asks you to introduce yourself and asks you 2 super easy , general questions.
They do not conduct interview for CSA role. They only have assessment that can be done within 30 minutes. The exam is easy for beginners and no experience-friendly. Good luck to those who will apply.
Interview questions [1]
Question 1
assessment only; versant exam; customer service exam