Area Manager I applicants have rated the interview process at Amazon with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.8% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 4 weeks. I interviewed at Amazon (Las Vegas, NV) in Feb 2011
Interview
The initial phase consisted of a phone interview from a recruiter in the Seattle office followed by another phone interview from an Operations manager located in the Las Vegas Office. I was then flown out to Phoenix, Arizona a day before the interview. The hotel and rental car was paid for because it was some pretty good driving. Also Amazon paid for any other travel related expenses. Anyway, the next day had to drive to the Amazon fulfillment center which was pretty new and still growing but was the biggest building I have ever been in. I have an industrial background so that says a lot. The interview started off with a two algebraic questions and was given a very short time to answer and I could tell all of the interviewees were stumbling! Next was a field trip of the building with an Area Manager and we were allowed to ask as many questions as we wanted. This was followed by three interviews with two of them consisting of two people and the last with one person (HR Manager). This company is all about culture and if they feel you don't fit in you will not be offered employment. What I found frustrating is that they keep asking you the same questions over and over again and its like how many times do you need to hear the same answers. If you are not answering the questions according to how they feel you should then the attitudes start to change. At the end of about 4 hours I was told that I would receive a call the next Tuesday which never came. I sent them an e-mail again expressing my interest in the job and received a call the next day stating that I had not been extended an offer. Now this is the kicker, I have years of experience managing a workforce and an environment ten times the stress any work day at Amazon could cause. I also possess a degree in Business Management but experience and education was not much of a concern. I even asked the HR Manager does Amazon encourage further learner (hence continuous personal growth and development) and her answer was no! What company doesn't not want to encourage further growth whether professionally or personally.....On top of this the day I flew home Amazon booked my flight so I had to sit in the airport for 4 hours!!!!!!!!!!!!!! On an ending note, obviously none of the other candidates were offered the position because just a few weeks ago the re-posted the position on all of the major job sites. So I guess they feel its good business since to spend the resources in human hours and money going through candidate after candidate in order to find a perfect fit for their culture.
Interview questions [2]
Question 1
It was continuously asked to describe examples of continuous improvement
Continuously asked about different ways in past employment that consisted of lean management, six sigma, kazan and to give examples of what you did in prior situations to improve the process
I applied through a recruiter. The process took 3 weeks. I interviewed at Amazon (Phoenix, AZ) in Feb 2011
Interview
The phone interview was straight forward and lasted about 45 mins to 1 hr. Basic questions of the behavioral variety. Overall the screener was very nice and made you feel comfortable.
The panel interview took about 5 hours for the whole thing. It was broken down into a math problem and then meeting with 3 different groups and/or individuals. You also had to send in ahead of time an answer to 4 different scenarios which you discussed during the panel review.
This interview was not comfortable and was designed to be a stressful interview to see if you can handle it. The interviewers would throw curve balls in the questions to see what you would do.
Most all the time they all kept saying that this place is stressful and "Amazon owns your soul" for 3 months of the year. Definitely they were trying to scare most people off.
Did not get an offer.
Interview questions [1]
Question 1
The math problem was the most difficult if you are not used to algebra type word problems. I am assuming that none of the people interviewing do this kind of thing on a daily basis.