Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Alorica

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Alorica reviews | Alorica jobs | Alorica salaries | Alorica benefits
      Alorica interviewsAlorica Customer Service Tech Support interviewsAlorica interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Tech Support Interview

      Jun 15, 2014
      Anonymous employee
      Magna, UT

      Other Customer Service Tech Support Interview Reviews for Alorica

      Customer Service Tech Support Interview

      Sep 12, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Alorica in Sep 2015

      Interview

      They received me, made me an interview, then I went to take a system test, I passed then another interview, and wait for the recruiter agent to interview me again, after that I got Pre hired

      Interview questions [1]

      Question 1

      The most difficult was, how would you deal with a client that wanna live out of the company, what would you do to make him stay?
      Answer question
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Alorica (Magna, UT) in May 2013

      Interview

      I don't know what to say here other than the interview wasn't bad and the hiring was overall pretty easy. The person who did the interview was smart enough to go to another company..

      Interview questions [1]

      Question 1

      There wasn't any difficult or unexpected questions.
      Answer question

      Customer Service Tech Support Interview

      Jul 24, 2014
      Anonymous employee
      Accepted offer

      Application

      I interviewed at Alorica

      Interview

      there is a brief test of knowledge of computers and televisions....then there are additional questions with the recruiter questions are asked about parts of computers and televisons to decide on which queue you would be hired for.

      Interview questions [1]

      Question 1

      by asking questions you have to figure what pretend item the recruiter is buying at supermarket
      Answer question

      Customer Service Tech Support Interview

      Nov 21, 2013
      Anonymous Interview Candidate
      Colorado Springs, CO
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Alorica (Colorado Springs, CO) in Nov 2013

      Interview

      Applied online, called in for initial interview. The atmosphere seemed disorganized and frantic, and I was waiting for an hour before they called me in. The interviewer was warm and friendly and apologized for the delay (they were short staffed). He asked the usual questions (why Alorica, why I left my previous position, my ideas on customer service and such). When we finished the interview, I was scheduled for a follow-up with another member of the hiring team. Upon arriving for the second interview, again I was kept waiting (this time the weather was to blame), but the tone of the interviewer was different. She was unfriendly, didnt smile once, and rudely stopped the interview after two minutes because I "didnt meet the requirements". I'm still not sure what that meant or how she reached that conclusion, but I have never experienced such unprofessional behavior in an interview situation. It was very off-putting and I will not be applying there again. With what I've gathered, and the pay rate offered, they need all the applicants they can get!

      Interview questions [1]

      Question 1

      Describe, step by step, how you arrived at our offices today.
      1 Answer