In the preliminary phone interview, you will be asked some general questions such as why did you chose Allstate, why do you think you are a good fit for the position, for what reason you chose such career path, tell a little bit about your previous experiences, and the weirdest one is to tell about a situation when you tried your hardest but did not achieve the expected results. Then they will email you asking to complete the application form with some extra information and if you pass that, there will be an interview with a hiring manager.